OTRS automates operational workflows and approvals, making businesses more profitable and sustainable.

Our solutions are industry independent and highly customizable. They are often used by service teams, such as IT, security, maintenance, or customer support. In addition to OTRS, STORM and CONTROL solutions ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.

The company consists of OTRS AG and its five subsidiaries - USA, Mexico, Singapore, Brazil and Hungary. OTRS AG is listed on the basic board of the Frankfurt Stock Exchange.