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15-17 October 2025  

Singapore EXPO

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ServiceNow Tech Summit

15 OCTOBER 2025
10:30AM - 12:30PM

Tech Stage

Put AI to Work for Manufacturing

Only the ServiceNow platform puts AI to work for Manufacturing, across every corner of your business.

Join us at this year's ITAP as we build towards a digital factory future. ServiceNow powers manufacturers around the globe, fuelling growth and efficiency across their entire value chains. Learn about our AI driven platform designed to increase supply chain resilience, accelerate the digital factory transformation and streamline sales & service, helping to enable success in today’s fast-evolving industry landscape.

www.servicenow.com

By attending our ServiceNow Tech Summit Stage, you’ll gain new insights on:
  • Unlocking Manufacturing Excellence: Unite IT & OT to transform shop floor productivity, efficiency, and security thus, creating smarter digital factories.
  • Attaining Supply Chain Resilience: Leverage AI Agents to accelerate transformation, streamline supplier onboarding, and enable speed-to-market without added risk.
  • Embracing an Agentic AI-First Approach: Employ AI platforms to manage internal and external complexities across production and supply chain.
  • Mastering Security, Compliance & Asset Lifecycle Management: Safeguard industrial assets effectively in an evolving threat landscape.

Submit your interest using the visitor registration form. You will receive a confirmation email once approved.

This Tech Summit is Fully Subscribed

ServiceNow Tech Summit

10.30am

Arrival

10.35am

Welcome Address

Ash Pujari
Head of Manufacturing, APJ
ServiceNow

10.40am

Keynote with Demo

Next Gen Manufacturing Innovation – The Agentic AI Era (10mins)

Manufacturers are eager to move beyond discussions of innovation and take real action. The manufacturing landscape is changing quickly as AI and automation are driving game-changing breakthroughs, whether it's optimizing commercial operations, engaging frontline workers, or realizing the potential of the digital factory. In this session, discover how ServiceNow is putting its AI Agents to work for manufacturers.

Ash Pujari
Head of Manufacturing, APJ
ServiceNow

Demo Session (20mins)

AI for Shopfloor Innovation – Security, Productivity, Operational Efficiency and Employee Health Safety.

Somasundharam Rajarathina
OT Solution Consultant
ServiceNow

Anand Makhija
Senior BD Manager, OT
ServiceNow

11.00am

Panel Session

The Digital Engine of Sustainable Manufacturing

This panel session explores how global manufacturing leaders are leveraging modern enterprise platforms to drive ambitious sustainability goals and achieve true operational transformation. The discussion will focus on using a foundational digital layer to connect fragmented processes, unlock end-to-end visibility and traceability across the supply chain, and facilitate Smart Factory transformation. Attendees will gain practical strategies on how this digital backbone streamlines complex global governance, elevates the employee experience, and provides the data-driven insights necessary to monitor and reduce environmental impact, accelerating the move from sustainability commitment to measurable, impactful operational reality.

Moderator:
Bob Gill
General Manager, Southeast Asia
ARC Advisory Group

Speakers:
Ash Pujari
Head of Manufacturing, APJ
ServiceNow

Ker Yang Tong
ASEAN CTO
Fujitsu

11.30am

Roundtable Discussion: Embracing Agentic AI for a Smarter Digital Factory

Speakers:
ServiceNow
Fujitsu

12.20pm

Closing